Terms & Conditions

By accessing or using the services provided by Arrival Solutions ("Company," "we," "us," or "our") through our website or direct contracts, you agree to be bound by these Terms and Conditions. If you do not agree to all of these terms, do not access the website or use our services.

Arrival Solutions provides specialized IT, Software Development, and AI solutions, including but not limited to:

• Custom Web and Mobile Application Development.
• Artificial Intelligence and LLM Integration.
• Cloud Infrastructure and DevOps Consulting.
• UI/UX Design and Prototyping.
• Technology Roadmap and Strategy Consulting.

As a user of our services, you agree to:

• Provide accurate and complete information during onboarding.
• Use our services only for lawful purposes.
• Maintain the confidentiality of any project-related credentials.
• Not attempt to reverse engineer or disrupt our digital systems.

The website and its original content, features, and functionality are owned by Arrival Solutions and are protected by international copyright, trademark, patent, and other intellectual property laws.

For client projects, intellectual property rights are transferred upon full payment of all agreed fees, unless otherwise specified in the Service Level Agreement (SLA).

Our billing is typically milestone-based. Clients agree to the following:

• Advance Payment: A commencement fee is required before project start.
• Milestone Payments: Payments are due upon completion of agreed phases.
• Refunds: Deposits and milestone payments are non-refundable once work has commenced.
• Delays: Late payments may result in project suspension.

We aim to deliver all projects within the estimated timelines provided during the proposal phase. However, delivery dates are estimates and not guarantees. Arrival Solutions is not liable for delays caused by client feedback cycles, third-party API changes, or force majeure events.

Both Arrival Solutions and the Client agree to protect all confidential information shared during the engagement. This includes trade secrets, business strategies, and proprietary code.

In no event shall Arrival Solutions, nor its directors, employees, or partners, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or use, resulting from your access to or use of the services.

These Terms shall be governed and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Nashik or Pune, Maharashtra.